The Story of K&S McKenzie…

We first opened our doors in 1968 in Carlisle, Cumbria. At the time there was a shortage of parts suppliers to the commercial vehicle market in the area and it was this opportunity that Keith McKenzie knew was too good to let pass him by. 50 years on and we are one of the most well-respected motor factors in the North West.

Keith always had an eye for business and could spot a good opportunity a mile away. In 1972 he was on the lookout for some new premises and came across a newly developing industrial estate on the outskirts of the city. This location had excellent road links and was the perfect site for him to build K&S McKenzie’s new head office. We were one of just 10 businesses to move into the area that year, an area that today forms one of the largest industrial estates in Cumbria, home to the likes of Eddie Stobart, Travis Perkins, and ParcelForce Worldwide, to name but a few.

Keith owned the business with his wife Sara. They were the perfect team; Keith working directly with the customers, and Sara taking care of the day-to-day running of the office. Their dedication and team-work saw the business continue to thrive and before the decade was out they would further expand the warehouse and office.

The 1980s saw the next generation start to work in the business with Keith and Sara’s sons, Stuart and Alastair, taking active roles. This was also a period that saw K&S McKenzie meet a huge challenge – the decline of Keith’s health. This was an illness that was to stay with him for 11 years until his death in 1996. Keith’s sons spent this decade working alongside their father, soaking up the knowledge he held and learning about the things that really matter in business… good, honest service. It was the knowledge and passion Keith held that remained with Stuart and Alistair following his passing and remains with them to this day.

Sara continued to manage the business, aided by her sons who, over the years and following in their father’s footsteps, were always on the lookout for new opportunities that would further elevate the service offering of K&S McKenzie. This saw the addition of lifting products to our portfolio, something which is today a major product in our range, as well as the launch of our website via which we sell thousands of products.

2006 brought with it the introduction of AdBlue to the marketplace which led to another opportunity for the business and saw us become one of the first companies to store and sell AdBlue. Today we are a major supplier of the product across the whole of the UK. We also provide an expert chain testing and calibration service, are a BOC Gas agent, and offer a wide-ranging variety of products and services unique to our motor factor.

Our business operates all over the UK from our base in Carlisle and provides services to small businesses as well as delivering major contracts for large organisations stretching from the very northern tip of Scotland, down to the south coast of England.

When speaking about the factors that have helped the business reach this 50-year milestone Stuart McKenzie, Director, says;

“I learnt from my father the value of seizing opportunity, having a fantastic supply and distribution chain, and importantly on never swaying from the values and focus on service that formed the foundation of this business all those years ago. It is this that drives us forward, builds our customer base, and makes us more than just a motor factor”.

To learn more about K&S McKenzie and how we can help you or your business, contact us today on 01228 528218 or click here.